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Had a Nespresso for about a year and its only been in working condition for about 7 months. Therefore barely had any coffee and now the voucher they gave has expired. How are you expected to have 600 coffees if the machine doesn't work. On top of that their customer...
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1.2
I liked
  • Decent coffe
I didn't like
  • Serivce
  • Quality
  • Customer service representative attitude
#787196
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I leave through this channel my dissatisfaction and indignation with the Nespresso brand. From the day Jan... Mais Mudar para portuguêsFechar tela cheiaI leave through this channel my dissatisfaction and indignation with the Nespresso brand. From the day January 17,...
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Anonymous
Anonymous

I received the product but with a delay of 20 days.At this moment I´m not feel me satisfied with the service of delivery.Is there a kind of gift to compensantion this situatio...

2.6
Sorocaba, Sao Paulo
#781984
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We bought the lattisma coffee machine with the milk container on the side at the beginning we thought the machine was OK apart from the fact you couldn't turn down the froth dial. We contacted Nesspresso and they gave us various instructions what to do so the machine...
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I didn't like
  • Customer service
#768695
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We recently purchased our first Nespresso machine for my husband's office. Herr were the main issues: we received a machine with a broken water tank, we didn't initially receive the "welcome package" that we'd paid for, it took 3 calls to get that remedied. When they...
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2.4
#761091
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I purchased a nespresso latissimo espresso machine and have regretted the purchase ever since. We have had numerous issues with the device and I have spent countless hours on the phone with the service department trying to figure out the issues. We have also had to...
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1.0
I didn't like
  • Product
#757280
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NESPRESSO FRAUD.
Hi everyone, this history happens in México. Recently i order $100 USD in nespresso capsules (150 capsules), they charged my credit card, and even sent me a receipt, two days later a parcel service sent me a delivery code. Days passed (two weeks), and i never received...
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Anonymous
Anonymous

I just had the same thing happen to me! I was ordering 600 pods and a charge of 6,950 pesoswent through. I have not received the order and when I go onto my nespresso acco...

Veracruz, Veracruz-Llave
#678071
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I recently placed a Nespresso order using the Nespresso app, which was shipped to the wrong address (my order confirmation shows that I correctly entered my delivery address). I was then advised by a customer service representative that, although this appeared to be...
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1.0
I didn't like
  • Delivery policy
  • Customer service
#611500
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Bought machine from john. Lewis. Nespresso promotions claim serial. Umber invalid, hence no credit. After 11 emails, still not resolved, its "in pending" Think it will be in pending until I give up complaining . I will not give up complaining about an offer which was...
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Ascot, Windsor And Maidenhead
#581550
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I bought a Nespresso U machine from The Bay in Erin Mills in Mississauga on 27 November, 2014. I registered the machine promptly and sent in the scanned copy of the official receipt and the machine serial number through on line. On 31 December, 2014 I received an...
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Anonymous
Summersue12345

Bought machine from John Lewis very reputable uk company. Nespresso say they will not accept serial number. Seems this £75 credit to account is a total scam

Anonymous
NIKI

@de500d0 The sales associate lied. I bought the same machine as a gift at the Bay Queen. I was told by the Nespesso counter that it didn't qualify for the $75 credit AND the B...

1.0
I didn't like
  • Customer service representative attitude
#576705
Reply to reviews
Placed an order and was charged twice. Nespresso advised full refund and complimentary capsules. Two debits and two credits on account. Have sent my personal bank statement in as evidence and they are demanding money from me. Confirmed all information is correct with...
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1.5
Surfers Paradise, Queensland
#568725
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