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2.7

I am not pissed, merely annoyed.

I really like the convenience and the flavors, thus I am on my 3rd machine. It will be the last.

The machines, which I clean and look after, seem to die after about 18 months. It is becoming an expensive indulgence. My current machine functions perfectly with no capsule! With a capsule in place it leaks half the water into the machine and onto the counter.

I guess the mechanism that pushes and punctures the capsule is now wonky. Customer service is of little help (and rather offhand) as the warranty is limited.

In my opinion It seems the machines are not expected to go wrong in the first year but only soon after that. I am also disappointed that I cannot, yet, recycle the capsules without driving 500 km, that seems ridiculously wasteful!

I will see if I can get a refund for the remaining capsules, that would be nice, especially if it covers the postage!

Nespresso Pros: Speedy delivery, Speedy delivery great coffee.

Nespresso Cons: Short machine life.

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