This is the worst coffee machine ever! It is very poorly made, the directions provided are in SYMBOLS(not words) and you're lucky to get a full cup of coffee out of it.
Fifty percent of the time, the pod jams not allowing the handle to close and the coffee to brew. When you finally get it to work, the coffee stream is a measly drip. Unless you have extra time in your day to fidget and problem solve with this machine, stick to the Keurig....I've had every kind but was looking to upgrade.
Boy was I wrong and regretting it. I satisfied 100%
Product or Service Mentioned: Nespresso Lattissima Pro Coffee Maker.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $115.
Preferred solution: Let the company propose a solution.
I didn't like: Product quality.