Contact Nespresso

Edit Business Info

Summary of Nespresso Customer Service Calls

20 TOTAL CALLS
75% SUCCESSFUL CONNECTIONS
03:27 AVG CALL DURATION
7% ISSUES RESOLVED

Customers Contact Nespresso to Ask about:

Product/ Service:

  • “Machine broken”

Return/ Replace:

  • “Or a return shipping label for a machine that doesn’t work”

Other:

  • “Descaling”
  • “Problem with frother”
  • “Deluvery”

Nespresso Rating Stats

1.8 out of 5 stars
based on 45 reviews
See all 69 reviews

Rating stats

  1. 23 reviews
  2. 10 reviews
  3. 9 reviews
  4. 2 reviews
  5. 1 review

About Nespresso

Top 5 Likes about Nespresso

Speedy delivery, Decent coffe, Speedy delivery great coffee, Quality of the product, Great product

Top 5 Dislikes about Nespresso

Terrible customer service, Poor quality service, Used to be good but no longer, Solutions, Short machine life

Summary

Nespresso is a company providing coffee. The company was established in 1986. Today it is a well-known all over the world coffer brand. In addition to different kinds of coffee, the company sells various coffee machines for making cappuccino or latte. On the website of the company, customers can find a variety of coffee recipes such as Sweetheart Cappuccino, Bonban Caffe, Choco Macchiato, and Iced Chocolate Coffee with Raspberry, etc. Nespresso has a chain of its boutique in New York, Texas, Maryland, Florida as well as in some other states. One of the unique features of Nespresso are coffee capsules which are created specially for Nespresso coffee machines. The customers can order Nespresso capsules on the website of the company. The company is headquarterd in Long Island City, NY.

Nespresso reviews and complaints

Nespresso is ranked 6 out of 612 in Food category

Area Served

Canada

Payment Methods

MasterCard

Edit Description
Show

Nespresso Stats

Filter Reset Filter by range.
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare Nespresso to

i
Keurig
Keurig
380 reviews
2.3
Compare
Breville
Breville
60 reviews
1.8
Compare
Tassimo
Tassimo
47 reviews
2.1
Compare
Icoffee
Icoffee
41 reviews
1.9
Compare
Gevalia
Gevalia
140 reviews
1.8
Compare
Mr Coffee
Mr Coffee
13 reviews
1.7
Compare
Krups
Krups
21 reviews
2.7
Compare
Show

Products and Services Sold by Nespresso

Top Rated Reviews

Write a review
Do you have something to say about Nespresso? What happened? What can we help you with?
Submit review Don't show this popup