filters
state:
Show
city:
Show
product:
Show
Called in to resolve an issue and they made it worse. Turned I to issue after issue, excuse after excuse. Manager was supposed to call back Monday, still hadn't heard anything by Thursday, so I called in. The rep told me after 3 mins on the call he was waiting to...
Read more
2.5
#1176450
Reply to reviews
Show

Nespresso - Horrible

Ordered online for Christmas and not delivered. Multiple contacts with this company with no resolution. They have given me false information false phone numbers and have lied when they told me I would get my refund back. I would never buy from this company again
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1167011
Reply to reviews
This is the worse coffee machine that you can buy. I stored my new machine for a year and now it won’t work and the company wants $75 dollars to fix or buy one hundred dollars in coffee and the will fix it free. bIG SCAM!!!! Will never buy from them again and will tell...
Read more
Anonymous
lori

Can you tell me what wouldn't work on your machine?I purchased the same machine and straight out of the box the Latta would not work. Nespresso sent me a box to return it to t...

#1156455
Reply to reviews
Show

Nespresso - Complaint

Yorkdale nespresso has THE WORST customer service. Every time I go into the store they are beyond rude and uninformed about their products.
1.1
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1154367
Reply to reviews
I ordered Nespresso capsules on-line for EUR 156 almost 6 week sago; Nespresso (France) was very quick to book payment from my account - but I still haven't received the capsules. I have now tried numerous things: calling their Nespresso (France) telephone help-line...
Read more
2.3
I liked
  • Great product
I didn't like
  • Terrible customer service
  • Customer services sucks
#1153712
Reply to reviews
Show

Nespresso - Terrible website

Tried and tried and tried and tried to register so I could order coffee online but failed every single time even though I completed everything they asked for. Shocking. I give up. Back to ground packs
#1151607
Reply to reviews
Show

Nespresso - Where the f is my coffee?

Nespresso - Where the f is my coffee?
Nespresso - Where the f is my coffee?
Ordered $130 plus in pods and five days later it’s still not here. Called and they want to reship it out, and it’s another five day wait. I said no thanks, refund my order and cancel my account. Their shipping is not what it used to be and I’m switching to Starbucks. ️ Bye Felicia.
#1151144
Reply to reviews
Show

Nespresso - Over charged

I bought 10 20 sleeve and the lady said she will give me two extra sleeves, when I came home it was 0nky 20 , are they starting to steal?
#1150701
Reply to reviews
Show

Nespresso - Frustrated by theirfailed customer service

Bought Nespresso machine for my mother. Called 800 n 877 # multiple times and days and gave up after 15 mins. Tried ordering by Web site and will not accept my email address. Sent complaint/begging them to call me for ordering...crazy, trying to buy and there is no way!!! This is so stupid because easy to fix. Will not buy myself or company one with these badic problems! Frustrated in Florida
3.7
Details
Customer service
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1146097
Reply to reviews
I ordered coffee and paid. 10 days later still no coffee. I have emailed 4 times to check on it. They promise product in 4 days and it has been 10. They promise to answer to all emails in 24 hours. It has been days and no response at all. The product is evidently lost...
Read more
1.9
I didn't like
  • Customer service and delivery
#1145724
Reply to reviews